Based on the standards
and organizations that you have found related to the
learning environment that
you are creating, do you think that your environment
will map to the expectations within a subset of that larger organization and its
needs?
It is definitely a
challenge to meet the needs of the over 12,000 employees throughout my
organization. Taking into consideration the needs that I am aware
of, I believe that my learning environment will accommodate the expectations of
my learners. In addition to addressing the various needs of the
learning community, I am also trying to proactively address future needs as
well. I plan to use surveys, learning forums and blogs to try to determine
areas for improvement. Improving communication, collaboration and
overall course offerings using various delivery methods will help me to
accomplish this. I consider the needs of the learner population to
be fluid and varied, requiring ongoing change and adaptability as the needs of
the business change.
How is “learning” or
training done in a conventional sense within this field – and what would you
like to bring to the field that has not been done or was not achievable in the
past?
Within my learning
environment, there are many courses and certifications that need to be
completed by employees based on their role with the company and/or their
location (state, country). Although many courses are available in a
web-based format now, there are certain courses that require an element of
hands-on training. One example of the conventional type training
would be our equipment operator certification training. Although
learners can complete various interactive training courses on equipment
knowledge and equipment safety, they cannot complete the practical component
without a hands-on portion delivered by an instructor. Another
example is harassment training required for managers in the state of
California. The majority of the training requirements related to
harassment can be done online, but once a year managers also need to attend an
instructor-led session on the topic of harassment.
In terms of what I would
like to bring to the learning environment, it would most definitely be a mobile
learning platform. Many employees are on the road extensively and
also travel frequently for business so having the ability to download online
courses and then complete them in an offline environment at a convenient time
would be extremely beneficial. We require our employees to complete
many courses quarterly on a quarterly basis, so making the process more
convenient for them would certainly be welcomed.
Are there other comments
and notes that you want to make about your personal learning and/or the
challenges that will lie ahead as you start thinking about the expectations
that you might have of your future learners?
It is important for me
to learn about and understand what options are available in terms of emerging
technology in learning. As the needs of the organization (and the
learners) change, I want to be able to provide them with the tools they need to
succeed by offering engaging and effective training, within budget.
One of my biggest
challenges is determining what limitations I may encounter from a network
infrastructure standpoint. All employees company-wide have access to
a PC or laptop. Many employees also have smartphones and others even
have tablets. The resources are in place to support technology – I
just need to determine what would be the best fit for the content I am working
with.
My learners have
expectations. We ask a lot of them in terms of their own training
and development. Training is a pillar in my organization. I
don’t want what we offer to be considered stale or outdated.
Although learners don’t
necessarily know that that they need mobile learning options, but many of the
comments I receive have to do with taking courses on their mobile devices while
tracking their completions. It is my responsibility to meet their
current needs and expectations and try to foresee future needs and
expectations.